Report · 2024
Grenfell Tower Inquiry: Phase 2 Report
Our introduction
The report of the public inquiry into the fire at Grenfell Tower, London, on 14 June 2017, in which 72 people died. Across seven volumes the Panel sets out how the tower came to be clad in materials that let the fire spread, from government and the testing bodies to the firms that made, sold and fitted them. It also covers how the fire brigade and the authorities responded, the circumstances in which each person died, and the Panel's recommendations.
Introduction by Reports that Matter, not part of the report. Only words in quotation marks are the report's own; every link opens them in context.
Background
In the early hours of 14 June 2017 a fire broke out in the kitchen of a flat in Grenfell Tower, a high-rise residential block in west London managed for the Royal Borough of Kensington and Chelsea (RBKC) by a tenant management organisation (the TMO). The tower had been refurbished between 2012 and 2016, when new cladding and insulation were fixed to its outside walls. The fire escaped from the flat into the external wall and spread rapidly up the outside of the building, and within a few hours it had engulfed almost all of it. 72 people died, 18 of them children.
The Grenfell Tower Inquiry was set up in June 2017 under the Inquiries Act 2005, chaired by Sir Martin Moore-Bick, who sat for Phase 2 with two panel members, Ali Akbor and Thouria Istephan. Its Phase 1 report, published on 30 October 2019, set out what happened on the night. Phase 2 asked how the building came to be in a condition that allowed the fire to spread as it did. Its hearings began in January 2020 and ran to 312 days. The Phase 2 report was published on 4 September 2024 in seven volumes. A public inquiry may not rule on civil or criminal liability, and the Panel says it has not attempted, with some exceptions, to apportion blame.
While the Inquiry sat, the report notes, the government banned metal composite panels with unmodified polyethylene cores on external walls and reformed building control. On 26 February 2025 the government published its response: 49 of the report's 58 recommendations were accepted in full, by the government and the other organisations responsible, and the other 9, all directed at government, in principle. The government said it fully supports the Metropolitan Police in its investigation.
What it found
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The Panel concludes that the fire was the culmination of decades of failure by central government and others in the construction industry to look into the danger of combustible materials in the external walls of high-rise homes and to act on what they knew. p. 9 p. 213
“We conclude that the fire at Grenfell Tower was the culmination of decades of failure by central government and other bodies in positions of responsibility in the construction industry to look carefully into the danger of incorporating combustible materials into the external walls of high-rise residential buildings and to act on the information available to them.”
p. 9 · Read in context → -
The report finds that the government department responsible for building regulations was warned about combustible cladding and insulation from 1999 onwards and did not amend or clarify its guidance, never published the results of a 2001 test in which aluminium composite panels with polyethylene cores burned violently, and, after the Lakanal House fire in south London in 2009, in which six people died, let a deregulatory agenda delay matters affecting the safety of life. p. 9 p. 10 p. 10 p. 11 p. 213
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The report finds that the Building Research Establishment, which tested external wall systems, failed to tell the government clearly what its tests showed, and that weaknesses in its testing left it open to manipulation by manufacturers. p. 11 p. 11 p. 11
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The Panel finds systematic dishonesty by the companies that made and sold the cladding panels and insulation used on the tower, Arconic, Celotex and Kingspan, and that the bodies that certified their products failed to check what they were told. The detail is in Part 3. p. 12 p. 12 p. 13 p. 14 p. 12 p. 15
“One very significant reason why Grenfell Tower came to be clad in combustible materials was systematic dishonesty on the part of those who made and sold the rainscreen cladding panels and insulation products. They engaged in deliberate and sustained strategies to manipulate the testing processes, misrepresent test data and mislead the market.”
p. 12 · Read in context → -
The report finds that the choice of combustible materials for the refurbishment resulted from a series of errors by the organisations and individuals involved, each of whom assumed that someone else was responsible for fire safety; and that RBKC and the TMO showed a persistent indifference to fire safety in the years before the fire. The detail is in Parts 4 to 6. p. 20 p. 321 p. 18
“The choice of combustible materials for the cladding of Grenfell Tower resulted from a series of errors caused by the incompetence of the organisations and individuals involved in the refurbishment.”
p. 20 · Read in context → -
The report finds that the London Fire Brigade (LFB) had been forewarned by the Lakanal House fire of the shortcomings that appeared again on the night of the Grenfell Tower fire and had not put them right, and attributes that to its leadership and a culture of complacency; it echoes the Phase 1 finding that the firefighters on the night showed great courage. p. 207 p. 210 p. 207
“The evidence clearly shows that the LFB's failure was attributable to a chronic lack of effective leadership, combined with an undue emphasis on process and a culture of complacency.”
p. 207 · Read in context → -
The report finds that in the first week after the fire the response of the government and RBKC was slow and piecemeal, that many of those who had lost their homes or family members were left feeling abandoned, and that the local community and voluntary organisations provided support when the authorities did not. p. 28 p. 171 p. 29
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Asked by some of those representing the bereaved, survivors and residents to examine whether race or social background played a part, the Panel reports some evidence of racial discrimination in how survivors were treated in the days after the fire, and no evidence that racial or social prejudice affected the decisions that created a dangerous building. p. 7 p. 7
Where to start reading
Short on time? These sections carry the report's argument. Each opens at the start of the section.
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Chapter 2: Executive summary
p. 9 · Read →
The Panel's own summary of all fourteen Parts of the report, from the regulatory regime to the response after the fire; the place to start (Volume 1).
“The purpose of this chapter is to describe in broad terms the contents of the report and the main conclusions we have reached about the events that culminated in the tragedy at Grenfell Tower.”
p. 9 · Read in context → -
Chapter 67: Conclusions
p. 319 · Read →
The Panel's conclusions on the refurbishment of 2012 to 2016 and the firms that designed and carried it out (Volume 4).
“Regrettably, the Grenfell Tower refurbishment was marked by a serious lack of competence on the part of many of those engaged on it and, in the case of some manufacturers of construction products, outright dishonesty.”
p. 321 · Read in context → -
Chapter 83: Conclusions
p. 207 · Read →
The Panel's conclusions on the London Fire Brigade, its leadership, and what it did with the lessons of the Lakanal House fire (Volume 5).
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Part 9: The deceased
p. 5 · Read →
The Panel's findings, floor by floor, on the circumstances in which each person who died lost their life, made to assist the coroner; its introduction explains what is recorded and why (Volume 6).
“It is of the utmost importance that our description of the circumstances in which people died are placed in the larger context of their lives and the pictures of them painted at the memorial hearings. Only in that way can they be remembered as the people they really were.”
p. 9 · Read in context → -
Chapter 107: Conclusions
p. 171 · Read →
The Panel's conclusions on how RBKC, the TMO, London and the government responded in the days after the fire, and on the local community that filled the gap (Volume 7).
“No response to an emergency can be considered effective if it leaves those whom it is supposed to serve feeling abandoned and bereft.”
p. 171 · Read in context → -
Part 14: Recommendations
p. 229 · Read →
The Panel's 58 recommendations, from a single construction regulator and a review of the statutory guidance to fire safety strategies, the fire service and the response to emergencies (Volume 7).
“As appears from the findings in our report, we are satisfied that the system of regulating the construction and refurbishment of high-rise residential buildings that existed at the time of the Grenfell Tower fire was seriously defective in a number of respects.”
p. 231 · Read in context →
Contents
- PHASE 2 REPORT Read →
- Part 1: Introduction Read →
- Chapter 2: Executive summary Read →
- Part 2: The path to disaster Read →
- Chapter 4: The development of the regulatory regime Read →
- Chapter 5: Fire testing Read →
- Chapter 6: Regulations and guidance relating to external walls Read →
- Chapter 7: The government and the Building Research Establishment Read →
- Chapter 8: The Investigation of Real Fires project Read →
- Chapter 9: The government's response to the Lakanal House fire Read →
- Chapter 10: The Department for Communities and Local Government 2013–2017 Read →
- Chapter 11: Combustible cladding: warnings to government Read →
- Chapter 12: Regulation of fire risk assessors Read →
- Chapter 13: The Fire Safety Order Read →
- Chapter 14: The Local Government Association Guide Read →
- Part 3: The testing and marketing of products Read →
- Chapter 16: Arconic - evidential matters Read →
- Chapter 17: Arconic's testing of ACM panels 1997 to 2006 Read →
- Chapter 18: Obtaining a BBA certificate for Reynobond 55 PE Read →
- Chapter 19: The BBA certificate for Reynobond 55 PE Read →
- Chapter 20: Subsequent testing and marketing of Reynobond 55 PE Read →
- Chapter 21: The review of the Reynobond certificate Read →
- Chapter 22: Kingspan K15 insulation Read →
- Chapter 23: Certification of Kingspan K15 by LABC Read →
- Chapter 24: Celotex RS5000 insulation Read →
- Chapter 25: Certification of Celotex RS5000 by LABC Read →
- Chapter 26: The National House Building Council Read →
- Chapter 27: Siderise cavity barriers Read →
- Chapter 28: United Kingdom Accreditation Service Read →
- Chapter 29: Failures in the system Read →
- Part 4: The Tenant Management Organisation Read →
- Chapter 31: Structure and governance Read →
- Chapter 32: RBKC's oversight of the TMO Read →
- Chapter 33: The TMO's relationship with its residents Read →
- Part 5: The management of fire safety at Grenfell Tower Read →
- Chapter 35: The Fire Safety Order Read →
- Chapter 36: Fire safety management at the TMO Read →
- Chapter 37: Development of fire safety strategies and policies Read →
- Chapter 38: Fire risk assessments Read →
- Chapter 39: Response to fire risk assessments Read →
- Chapter 40: The replacement of entrance doors Read →
- Chapter 41: Inspection and maintenance of entrance doors Read →
- Chapter 42: Fire safety information Read →
- Chapter 43: The smoke ventilation system Read →
- Chapter 44: Lifts Read →
- Chapter 45: Emergency planning Read →
- Chapter 46: Vulnerable residents Read →
- Part 6: The refurbishment of Grenfell Tower Read →
- Chapter 48: The legislative background Read →
- Chapter 49: Industry guidance on the construction of external walls Read →
- Chapter 50: Organisations involved in the refurbishment Read →
- Chapter 51: The origins of the Grenfell Tower Project Read →
- Chapter 52: The appointment of Studio E Read →
- Chapter 53: Planning the refurbishment Read →
- Chapter 54: Fire safety strategies; the contribution of Exova Read →
- Chapter 55: The choice of ACM PE rainscreen panels Read →
- Chapter 56: The choice of insulation Read →
- Chapter 57: Cavity barriers Read →
- Chapter 58: Window infill panels Read →
- Chapter 59: Window reveals Read →
- Chapter 60: The new smoke ventilation system Read →
- Chapter 61: The Health and Safety File Read →
- Chapter 62: Building Control Read →
- Chapter 63: The contribution of Studio E Read →
- Chapter 64: The contribution of Rydon Read →
- Chapter 65: The contribution of Harley Read →
- Chapter 66: The contribution of the Tenant Management Organisation Read →
- Chapter 67: Conclusions Read →
- Part 7: Replacement of the gas riser Read →
- Part 8: The London Fire Brigade Read →
- Chapter 70: Organisation Read →
- Chapter 71: Training Read →
- Chapter 72: Incident command training Read →
- Chapter 73: Modern materials and methods of construction Read →
- Chapter 74: The response to the Lakanal House fire Read →
- Chapter 75: Existing sources of information Read →
- Chapter 76: Operational planning Read →
- Chapter 77: High-rise firefighting: policy and guidance Read →
- Chapter 78: The control room Read →
- Chapter 79: Fire survival guidance: training and management Read →
- Chapter 80: Communications Read →
- Chapter 81: The supply of water Read →
- Chapter 82: Aspects of firefighting at Grenfell Tower Read →
- Chapter 83: Conclusions Read →
- Part 9: The deceased Read →
- Chapter 85: The expert evidence Read →
- Chapter 86: Floor 10 Read →
- Chapter 87: Floor 11 Read →
- Chapter 88: Floor 14 Read →
- Chapter 89: Floor 15 Read →
- Chapter 90: Floor 16 Read →
- Chapter 91: Floor 17 Read →
- Chapter 92: Floor 18 Read →
- Chapter 93: Floor 19 Read →
- Chapter 94: Floor 20 Read →
- Chapter 95: Floor 21 Read →
- Chapter 96: Floor 22 Read →
- Chapter 97: Floor 23 Read →
- Part 10: Response and recovery Read →
- Chapter 99: The legislative framework Read →
- Chapter 100: Personal experiences Read →
- Chapter 101: Local government Read →
- Chapter 102: The London-wide response Read →
- Chapter 103: The government's response Read →
- Chapter 104: The response of RBKC Read →
- Chapter 105: The response of the Tenant Management Organisation Read →
- Chapter 106: Voluntary, community and faith sectors Read →
- Chapter 107: Conclusions Read →
- Part 11: Matters outstanding from Phase 1 Read →
- Chapter 109: Testing the materials Read →
- Chapter 110: The escape of fire from Flat 16 Read →
- Part 12: The fire testing regime Read →
- Part 13: International responses Read →
- Part 14: Recommendations Read →
Read the whole report on one page (about 8 MB: slow on a phone, best on a computer) →
